Emergency and Crisis Counseling

Crisis Counseling Available

During office hours (9am-5pm, M-F): Immediate crisis counseling is available for mental health emergencies. Contact the Counseling Center at 413-572-5790

On-campus after-hours: Contact your RA, RD, or University Police at 413-572-5262.

What is a Crisis?

A mental health crisis is any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community." --National Alliance on Mental Illness, "Navigating a Mental Health Crisis" 

For 24/7 phone call and text crisis services:

If you require off-campus after-hours mental health crisis services:

  • Non-residential students, or students who wish to utilize a community resource, can call the BHN Local Crisis Line listed above.
  • Students outside of Westfield but still in Massachusetts: you can find the phone number to your nearest mental health emergency services program by calling the Massachusetts Statewide Crisis Line listed above.
  • Students outside of MA: utilize all other resources listed above.

Telus Health Student Support App

Telus Health Student Support App is a supplemental mental health support phone app that provides 24/7 multilingual talk or text chat options, as well as various mental health and wellness resources. This app is available free from the Counseling Center to all students and is not meant to replace counseling or emergency services. 

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Contact Us

Counseling Center
Lammers Hall Annex